OVERVIEW OF FIVE COMPONENTS OF EMOTIONAL INTELLIGENCE
Have you ever noticed that some people never seem to get angry or frustrated? They are friendly and easy-going, always in the cheer-up mood and handle the challenges well. Chances are that these kind of people are highly emotionally intelligent. These people know what their emotional state is and know to direct their emotions at will. They can solve complex problems relatively easy to emotionally unintelligent people.
Emotional intelligence is the ability to perceive, understand, express, and control emotions. It is the ability to discriminate one’s feelings and label them to enmesh in symbolic codes to understand and guide behaviour.
In his book ‘Emotional intelligence,’ an American psychologist, Daniel Goleman understandably, argued that EQ counts more for success.
Knowing one’s emotional intelligence is important for one’s stability in different areas of life. It helps in varied performances and in professional life.
People who are self-aware are the ‘pro-self-manager’. Because they are aware of their emotions such as anger, sadness, fear, passion, love, happiness, etc. and how they impact others.
They know their potentials and limitations. People with strong self-awareness are honest with themselves and have a realistic approach to life. They are honest with their views and have a reasonable self-assessment. They are not delving into the unrealistic fancy of hope and not dare to engage themselves overly critically about themselves.
Self-awareness gives a pathway to self-discovery and helps a person to understand life values and goals and it makes a person know his purpose and why.
Low self-awareness people may take criticism and other social comments negatively and get confused and released whatever emotions hit them. On the other hand, self-awareness people know how to receive criticism and self-introspect their own limitations and try improving them.
We have our inherent wild instincts that can destroy a society if we don’t regulate them. Our emotions can drive us crazy. We need to regulate it. Self-regulation is the ability to control or redirect our disruptive emotions that pop up often.
It is about managing & controlling our emotional impulses. People who have mastered their emotions are the best commander in a given situation. They observe better, listen better and their actions are quite predictable. They create a trustworthy environment.
It is the gear that pushes a person to reach and achieve something. Emotionally intelligent people know why they are doing this or that. They have the passion to work; engage in their activities and take pride in what they are doing. They often raise the performance levels of their team. Status quo is not in their blood.
They are goal-oriented. Achievement is very important to them. They are passionate for it because the motivation comes internally and not driven by mere external factors such as fame, money and recognition. They are the risk-takers and taking initiative is not absent in their action.
Empathy is the capacity to identify or understand other people thoughts, feelings, emotional state and point of view.
People with high EI are keen observers and have good listening skills and are very considerate about others when making decisions. They are the ones who often step into the other person’s shoes and empathise with him/her.
People with this quality often made a good decision. Consequently, it has positive effects for the people in general directly or indirectly.
Socially skilled people are aware of the emotional state of others and their own. They are mastered at building rapport with others and have excellent skills in managing social relationships. They promote team spirit and give motivation to members because they understand others strengths and weaknesses. And they know how to empathise others and avoid politicking and emotional manipulation.
Social skills include leadership, active listening, effective communication, understanding others non-verbal cues and persuasiveness.